I purchased a Kingston SSD starter kit off of Amazon.
Here are some of the OEM vendors Acronis works closely with: Adata. OSZ (Toshiba) PNY. Western Digital. You can also get support for OEM versions through Acronis Knowledge Base. The customers using OEM version of Acronis True Image can upgrade to the latest version of the product available on Acronis website. In this case the latest version should be installed on the same disk where OEM version was pre-installed. Reliable solid state drives (SSDs), memory modules, USB flash drives, SD cards, microSD cards and CF cards for consumers, businesses, enterprises and system builders offered by Kingston. Peter, welcome to these user forums. Just to clarify some points - the version of Acronis supplied with SSD hardware by the likes of Kingston, Crucial etc is an OEM version and can be also an older version/build than the ATIH 2017 version which is the focus of this particular forum. The alternative here would be to invest in a full copy of Acronis True Image 2019 which would not be limited in function and restricted to work with only Kingston drives. Take a look at the Current Acronis Promotion for ATI 2019 versions. But be quick as it ends tomorrow on July 18th.!
I initialized the SSD in Windows Disk Management.
I downloaded, installed, and launched Acronis. I selected my laptop's HDD as the source disk and the Kingston SSD as the Destination Disk. I get a preview showing the SSD with my current HDD's data on it, so I know the software is recognizing both drives. I'm also connecting the SSD to my laptop via USB with the enclosure that came with the starter kit.
I click proceed, and then get a Comupter Restart Required dialogue box, and I am forced to restart. I've read that the restart is needed so the software can write information to the destination disk. When I restart, my computer just boots to my log in screen in windows without writing my laptop's data to my SSD. I have done this 4 times and I am getting no where. I've watched videos on using the software and i'm following them step by step and I'm still failing.
What am I doing wrong?
Peter, welcome to these user forums.
Just to clarify some points - the version of Acronis supplied with SSD hardware by the likes of Kingston, Crucial etc is an OEM version and can be also an older version/build than the ATIH 2017 version which is the focus of this particular forum.
Next, starting any clone in the method you have described is not recommended by the MVP's in these forums, partially due to the type of experience you have described, but more importantly because of the risks involved that can leave you with an unbootable computer if anything goes wrong.
Please see post: 128231: [IMPORTANT] CLONING - How NOT to do this!!! that was written after dealing with so many users like yourself doing cloning and having problems.
See also KB 2201: Support for OEM Versions of Acronis Products in relation to how / who supports your OEM Acronis software if help is needed beyond these user forums.
I am currently typing this comment with my new SSD installed. Unfortunately I was completely unsuccessful in my efforts to use Acronis to copy my HDD data onto my Kingston SSD. I only am now getting back to this post, and was not aware that the method I was using was not recommended. I actually downloaded the Acronis software onto 3 computers in my house and was unable to copy any files onto the SSD using Acronis.
However, I watched a video of a gentleman who used a free piece of software called AOMEI Backupper. I downloaded and ran this program and was able to copy my HDD data to my new SSD in about 1.5 hours. I then installed the SSD and had to make a change in my computer's BIOS so it would boot properly, but now I'm fine.
I am completely aware that this issue was due to me being inexperienced with cloning. However, every video I watched on Youtube used an external enclosure to write information to the SSD via a USB connection. It just did not make sense to me that a program I could download for free could achieve my objective while the program that was supplied with the Kingston SSD gave me an hour worth of issues.
In any case, all my files are over and everything is in working order.
Peter, the main point is that you have cloned to the new SSD and have it up and working successfully.
There are video tutorials on using Acronis to do the cloning, some were linked in the bottom of my previous reference to post: [IMPORTANT] CLONING - How NOT to do this!!! plus there are a number of other video tutorials/guides in post: Great Acronis 'How-To' videos and other Acronis Resources
Acronis Links : Acronis Scheduler Manager : Acronis VSS Doctor : Backup Archive Compatibility : Cleanup Tool (ATIH 2010-2021) : Cloning Disks : Contact Acronis Support : Difference between Backup and Disk Clone
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